Profile Of A Gas Engineer

Main Responsibilities

As a breakdown engineer you will be responsible for the fault-finding, service and maintenance of central heating systems across a geographical area.  This is a field based role and will involve travelling around a specified area.

It is important to us that our engineers can both produce work of a high quality and also have strong customer service skills.  We are looking for people who want to make a difference.

All engineers work on a home based basis and will travel to customers. Successful candidates would be given the use of a company van and also all the tools they would need to carry out the work.

Essential Criteria:

Excellent customer service skills
A full driving licence
Experience of fault diagnosis and servicing of gas central heating systems in domestic properties
Fully up to date CORGI registration – including the following qualifications;
    CCN1
    CEN1
    CKR1
    HTR1
    WAT1
    Energy Efficiency
The salary scale is up to a maximum of £27,500 per annum, depending upon experience and qualifications.  On top of this there is also a bonus scheme for additional bonus earnings.

Profile of Chris

Prior to working for Eaga I was in the forces after leaving the forces I did a welders apprenticeship, but I always wanted to be a Gas Installer.

I started with Eaga over 4 years ago as a trainee Gas Installer, I was fast tracked through the 4 years training and managed to complete it in 3 years. On a typical day I receive my workload, pick up equipment first thing then contact the customers. Once at the customers home I do Health & Safety checks and explain to customers what I’m going to do and the timescales. The majority of my work is replacing old heating systems for customers who are eligible for a grant through the Warm Front Scheme.

I work all over the North East, which is great as I love getting out and about., Sometimes the customer might ask if I can do odd jobs in the house while I’m there, I get a lot of requests to fix leaking taps, but I don’t mind. The best part of the job is knowing at the end of the day you have helped the customer, they have hot water and heating and I get a great feeling knowing the customer is happy.