What do we do?

There are three core themes to our current business model:

•    Heating and Renewables – we are one of the UK’s leading providers of central heating systems, loft, cavity and external wall insulation,  boiler replacement, servicing and repair. We inspect some 500,000 homes each year and employ more than 3,000 people in delivering this range of services. Our client base includes local authorities and housing associations as well as homeowners. In addition or installation teams will be leading our push into the renewables market where we are determined to establish ourselves as a leading provider.

•    Carbon Services – meeting the carbon reduction challenge and ensuring that Eaga is a leader in terms of bringing innovative products and services to market are key functions of our Carbon Services team. In this context we work with the big six energy providers, the water utility companies and other organisations – private, public and third sector. Products such as the Eaga ShowerSmart, Floodsax and the DrainBack solar thermal system are examples of our innovation. Our relationship with Scottish Power - where as their outsourced partner we deliver their Carbon Emission Reduction Target – is one we are particularly proud of.
 
•    Managed Services – delivering large scale and complex end to end outsourcing contracts our Managed Services Division has the capacity and expertise to take on front and back office services. Re-engineering operations and providing more customer intimate and outcome focused services is the core skill of our Managed Services team. Our contracts with the Department for Energy and Climate Change (Warm Front), the BBC (the digital switchover for the elderly and vulnerable) and the Legal Services Commission (telephone advice services). Most recently we have formed a joint venture with Newcastle City Council (The Real Partnership) to explore the scope for jointly delivering a wide range of public back and front office services.